Transformation Leadership Experience
informing Taft’s approach
Enterprise Asset
Management
Transformation
Major U.S. Utility
A large utility organization was modernizing its enterprise asset-management environment across multiple operating companies.
Outcomes from transformation leadership experience informing Taft’s approach.
Business challenge
The transformation affected maintenance, asset management, scheduling, field work and supporting business processes.
Scale and complexity
- Distributed field and office workforce
- Enterprise technology and process transformation
Transformation focus
- Enterprise change strategy
- Leadership alignment
- Stakeholder engagement
- Change impacts
- Field workforce readiness
- Communications
- Training and enablement
- Go-live readiness
- Adoption
- Hypercare and sustainment
What changed
The transformation introduced modern asset-management functionality and new ways of working, including AI-enabled capabilities supporting:
- Proactive maintenance
- Asset health
- AI-assisted work orders
- Intelligent scheduling
Result
The program established the organizational foundation required to move a large, distributed workforce toward modern asset-management practices while introducing new technology-enabled and AI-supported capabilities.
Outcomes from transformation leadership experience informing Taft’s approach.
About this experience
Experience gained while leading transformation inside other organizations.
Digital & Technology Transformation
Turn implementation into business performance.
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Let’s discuss where strategy, technology, and workforce change need to move together.
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