Transformation Leadership Experience
informing Taft’s approach

Enterprise ERP
Readiness & Adoption

Major Academic Healthcare System

A major academic healthcare organization required enterprise readiness following a complex Workday transformation affecting employees, processes, systems and hundreds of legacy applications.

Enterprise readiness strategy Adoption measurement

A modern academic healthcare campus at dusk.

240+Legacy applications within change and readiness accountability

~$3MTotal change and readiness budget under leadership control

Outcomes from transformation leadership experience informing Taft’s approach.

Scale and complexity

Enterprise-wide workforce impact
Highly complex healthcare environment

Transformation focus

Enterprise readiness strategy
Change leadership
Stakeholder management
Executive alignment
Change impact
Legacy-system transition
Manager enablement
Go-live readiness
Hypercare
Adoption measurement

Result

The work demonstrated the importance of treating readiness as an enterprise operating condition rather than simply a collection of project-level change activities.

~90%Adoption at go-live

~99%Adoption following a 30-day hypercare period

Outcomes from transformation leadership experience informing Taft’s approach.