The Taft Group THE TAFT GROUP

Experience built in
complex
environments.

The perspective behind The Taft Group has been shaped by transformation leadership across large organizations, complex technology environments and highly affected workforces.

Electricity transmission towers against a dusk sky.
A modern hospital campus at dusk. An operations centre with wall-mounted dashboards.
300K+

Users Supported
94%

Average Adoption After 30 Days
$120M

Client Savings

Selected outcomes from Taft client engagements and the transformation leadership experience informing our approach.


How to read these examples.

We distinguish direct Taft client work from experience gained while leading transformation inside other organizations.

Taft Client Engagement

Examples of transformation work delivered directly by The Taft Group.

Transformation Leadership Experience
informing Taft’s approach

Experience gained while leading transformation inside other organizations.

Recruiting & Workforce
Process Transformation

Leading Clinical Research Organization

Recruiting process redesign improved efficiency while significantly reducing cost.

$1.75MAnnualized savings
80%Lower
recruiting costs
43%Lower cost
per hire
35%Faster time
to hire
View the Experience
A printed workflow diagram with a pen resting on it.

Perspective shaped in high-complexity environments.

Electricity transmission towers at sunset.

Enterprise Asset Management Transformation

Major U.S. Utility

~14,000 users across three operating companies

View Experience
A modern academic healthcare campus at dusk.

Enterprise ERP Readiness & Adoption

Major Academic Healthcare System

99% adoption following a 30-day hypercare period

View Experience
An open-plan contact centre floor.

Customer Service Workforce Transformation

National Healthcare Organization

~$12M in annualized benefit

View Experience
Four colleagues reviewing a workforce roadmap on a large touchscreen table in a modern technology workplace.

Talent & Workforce Transformation

Global Technology Organization

48% improvement in time to productivity

View Experience

Deep experience in complex, highly affected environments.

Healthcare &
Health Insurance
Financial Services
& Insurance
Utilities &
Energy
Technology
Life Sciences

Additional experience: Higher Education  ·  Consumer Products  ·  Enterprise Shared Services

Experience across complex enterprise technology environments.

WorkdayServiceNowOracleIBM MaximoPeopleSoftSalesforceCoupaSAPSharePoint

Complex transformation requires experienced leadership.

Discuss a Transformation